OUR PRIVACY COMMITMENT TO OUR CUSTOMERS

We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices. NJ Computer Service follows these privacy principles both online and offline in the collection, use, security and sharing of customer information:

NOTICE. When we ask for your personal information, we will tell you why we need it and what we will do with it.
CHOICE. When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.
SECURITY. We will use reasonable security measures to protect the personal information we receive from you.
SHARING. When we share your information with other companies to help us provide our services to you, we will require them to comply with all applicable legal requirements regarding the privacy of your information.

PRIVACY POLICY

The following Privacy Policy describes the information and privacy practices for NJ Computer Service, www.njcomputerservice.com (NJ Computer Service's website), and all other locations, occasions or events where your personal information is collected by, or on behalf of, NJ Computer Service. When you provide us your personal information, you consent to the information practices described in this policy. This Privacy Policy may not apply to Web sites that are accessible through the www.njcomputerservice.com site. Our Web site contains links to other sites operated by third parties, including but not limited to third-party sites that display the NJ Computer Service trademark. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information. Privacy Policy Topics:

INFORMATION COLLECTED BY NJ COMPUTER SERVICE

As part of your interaction with NJ Computer Service, we may collect personal information such as:
Contact information, including name, mailing address, phone number and e-mail address
Purchase information, including credit card number, billing and/or shipping information
We may also collect demographic information, including age, personal interests and product preferences.
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request and/or collect personal information when you:
Schedule an appointment for services
Bring in your product for service
Purchase products or services
Set up an account online
Schedule a delivery or an installation
Contact us with a question or concern
Participate in other activities with NJ Computer Service

USES OF YOUR PERSONAL INFORMATION

We use the personal information you provide for purposes including, but not limited to:
Fulfilling requests for products, services or information
Tracking and confirm online orders
Delivering or install products
Providing customer services
Offering new products and services
Improving the effectiveness of our Web sites, our marketing endeavors and our services and offers
Conducting research and analysis
Sending marketing communications
Performing other business activities as needed, or as described elsewhere within this Policy.

PERSONAL INFORMATION PROVIDED TO NJ COMPUTER SERVICE FROM THIRD PARTIES

Information From/About Friends or Family:
If you provide us information about others, or if others give us your information, we may store that data and will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, e-mailing our weekly ad to a friend, and e-mailing friends a link to your Wish List.

INFORMATION FROM THIRD PARTIES

NJ Computer Service obtains consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers, or to identify potential customers. For example, we get updated addresses from the National Change of Address (NCOA) service to ensure we have the correct contact information for our customers.

SINGLE Sign-On

We use a single sign-on services that allows you to sign into your account using your third-party social networking login credentials such as your Facebook or Twitter accounts. This allows you to link your existing social network profile to your account. Once connected, you will be able to post content on the third-party site from and interact with your friends. You may also access certain profile information from your third-party social network profile such as friends, profile picture etc

SHARING OF PERSONAL INFORMATION

NJ Computer Service does not sell, rent or trade your personal information to third parties. In addition, NJ Computer Service may share customer information with certain third parties such as service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

Fulfilling customer orders
Sending NJ Computer Service communications
Delivering packages
Scheduling and performing installations
Servicing products

Fulfilling subscription services
Conducting research, analysis or administering surveys
Sending regular mail and e-mail on behalf of NJ Computer Service
Processing credit card payments
Providing chat functions

The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure.
NJ Computer Service may also share your personal information with companies who have referred you to NJ Computer Service for goods and services, or have allowed NJ Computer Service to have a presence on their web sites. We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Any personally identifiable information you submit on a bulletin board, blog, chat room, comment about a product, or any other public forum on this Web site can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We recommend that you do not provide your name, e-mail address or any other personal information. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for those posts and any consequences that may arise from posting this information.

At times we may partner with a third party to create a site that may look as if you are on a njcomputerservice.com page. These sites may be co-branded or may have the look and feel of being on our Web site. However, the information collected on these pages may not be covered under the NJ Computer Service Privacy Policy. We will provide notice on these sites and post the privacy policy that is applicable to the information collected on these pages.

CHOICES REGARDING YOUR PERSONAL INFORMATION

NJ Computer Service communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products or services. Once you provide your personal information, we may contact you through direct mail, e-mail or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out. Before sending you mobile marketing (e.g., text messages) we will require your express consent by requesting that you opt-in. If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances:

Follow the directions on an e-mail or direct mail marketing communication you receive from us.
Call 1-908-753-2785 with your request and current contact information.
Send an e-mail with your request and current contact information to: info@njcomputerservice.com
Send a letter with your request and current contact information to:

NJ Computer Service
Attn: Customer Care/Privacy
79 Jennings Lane
North Plainfield, NJ 07060

For mobile marketing, you may opt-out by following the instructions provided in the text messages you receive. If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request.

NJ Computer Service will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience:

10 business days for e-mails
30 business days for direct mail and phone

Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive and process your notice. Although you may have opted not to receive marketing communications, you may still receive business-related communications such as appointment confirmations, repair status communications, or other organization-related communications.

UPDATING YOUR PERSONAL INFORMATION

NJ Computer Service wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information.
To update your name, address, phone number and/or e-mail information:

Call: 1-908-753-2785
Send a request to: info@njcomputerservice.com
Send a request to:
NJ Computer Service
Attn: Privacy Manager
79 Jennings Lane
North Plainfield, NJ 07060

If you send an e-mail or letter request, please be sure to include your current information and the requested changes. We will respond to your request within 30 days.

SECURITY OF YOUR PERSONAL INFORMATION

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. NJ Computer Service cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

Please note: While NJ Computer Service is able to protect personal information that is provided during the course of business, NJ Computer Service cannot take responsibility for data loss on the products or systems serviced. You will need to ensure your data has been removed or backed-up in order to safeguard this information.

REMOTE ACCESS

NJ Computer Service offers remote access service to assist in diagnosing and resolving system issues. This process allows NJ Computer Service to remotely access your computer to determine the problem and either repair it or provide advice on what options are available to fix the issue. By taking advantage of this service, you are giving permission to NJ Computer Service to log into your computer which may contain personal information. NJ Computer Service will only search your computer to determine the cause of the problem and will attempt to limit their interaction with your files to a minimum. It is your responsibility to ensure all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.

SAFE SHOPPING POLICY ON NJCOMPUTERSERVICES.COM

We use a variety of information security measures to protect your online transactions with us. The www.njcomputerservice.com web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our web site such as ordering information including your name, address and credit card number.

CHOOSING A PASSWORD

When you create an account on www.njcomputerservice.com you are required to establish a password. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You have the ability to purchase on our site without creating an account; however, you will need to reenter your personal information each time you use our site in order to make a purchase.