2011 Service Offerings

“Compare our prices to the competitions; at NJ Computers you’ll get twice the service at half the price.”

Virus & Spyware Removal (Diagnose and Repair)

What's Included:

Troubleshoot 1 computer
Remove all viruses, spyware, malware and rootkits on the computer
Repair any operating system issues (boot issues, blue screens, etc.)
Apply system tweaks and modifications
Perform operating system critical updates
Test operating system for proper functionality
Provide you with an estimated cost for additional hardware repair(s) or upgrade(s) needed to provide a complete solution
NJ Computer Service adds hard disk defragmenting and system diagnostic scan at no extra charge!

Competitor's Price --------- NJ Computor
Online - n/a ------------------ tbd
Drop Off - $199.99 --------- $99.99
Onsite - $299.99 ---------- $149.99

Security and Performance

What's Included:

Install antivirus and antispyware software with current definitions and application updates
Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation
Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer
Remove unwanted programs and trialware
Create desired user accounts (if applicable)
Test and verify PC hardware and software functionality
NJ Computer Service adds hard disk defragmenting at no extra charge!
Create a backup restore CD- Competitions price $30.00, NJ Computer Service price $15.00

Competitor's Price --------- NJ Computor
Online - n/a -------------------- tbd
Drop Off - $69.99 ------------ $34.99
Onsite - n/a ----------------- $74.99

Computer Setup

What's Included:

Physically set up one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers
Organize wires and cables with your cable ties (ties not included)
Install one new software application (software not included)
Install one peripheral or external device (device not included)
Configure your new computer to access your existing Internet account and one existing e-mail account
Test your computer to make sure it is functioning properly
NJ Computer Service includes removal and recycling of old equipment at no extra charge!
Back up or transfer your computer data (up to 9.4G) to another medium (e.g., CD or DVD, internal or external hard drive, network-attached storage or another computer) and Import the data into an installed program or location. Competitions price $49.99, NJ Computer Service price $24.99

Competitor's Price --------- NJ Computor
Online - n/a ------------------- tbd
Drop Off - n/a ----------------- tbd
Onsite - $149.99 ------------ $74.99

Technology Consultation

What’s Included:

Visit your location to design a technology solution with you
Review your current devices
Recommend integration options, upgrades and purchases
Apply the cost of the consultation to a discount on resulting service and product purchases

Competitor's Price --------- NJ Computor
Online - n/a ------------------ $24.99
Drop Off - n/a ------------------- tbd
Onsite - $99.99 --------------- $49.99

Printer Help

What’s Included:

Setup and configuration of your new printer - covers both local and network printers
Resolution of your printer issue to get it printing properly again
Answer any questions you have about printer features and functions
Help with wireless printer setup

Competitor's Price --------- NJ Computor
Online - $49.99 --------------- $24.99
Drop Off - n/a ------------------- tbd
Onsite - $99.99 --------------- $49.99

Software Install

What’s Included:

Determine computer compatibility for, install/repair and configure 1 software title
Perform necessary software updates
Create desktop, start menu and quick launch bar access shortcuts
Software NOT included
NJ Computer Service adds system diagnostic scan at no extra charge!

Competitor's Price --------- NJ Computor
Online - $49.99 ---------------- $24.99
Drop Off - $29.99 -------------- $14.99
Onsite - $129.99 --------------- $64.99

Hardware Install

What’s Included:

Install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner
Install any included software that is necessary for functionality on one computer
Configure the PC component for applicable use
NJ Computer Service adds system diagnostic scan at no extra charge!

Competitor's Price --------- NJ Computor
Online - n/a ---------------------- tbd
Drop Off - $29.99 -------------- $14.99
Onsite - $129.99 --------------- $64.99

Wireless Networking

Whats Included:

Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others
Configure internet, including ISP (internet service provider)
Install and configure networking adapter on 3 computers/devices - (PC, Laptop, Gaming Console, Network Blu-Ray/DVD Player, Network-Enabled TV, etc.)
Secure network
Enable devices to share the internet,files, printers and other media (i.e. photos, videos, music, etc.)
VoIP (voice over IP) set up
Repair network and internet connectivity if necessary
Add an additional device- Competitions price $49.99, NJ Computer Service price $24.99

Competitor's Price --------- NJ Computor
Online - $79.99 ---------------- $39.99
Drop Off - n/a -------------------- tbd
Onsite - $99.99 ---------------- $49.99

Email

What’s Included:

Connect one existing and active email account to a computer or mobile phone
Must have all necessary passwords available
Working high speed internet connection required
Troubleshoot an existing email account
Includes repair, configure and update the e-mail client
NJ Computer Service includes creation of one new email account at no extra charge!

Competitor's Price --------- NJ Computor
Online Setup - $49.99 ------------- $24.99
Online Troubleshooting - $69.99 ---- $34.99
Drop Off Setup - n/a -------------- $49.00
Drop Off Troubleshooting - n/a ----- $69.99
Onsite Setup - n/a ---------------- $74.99
Onsite Troubleshooting - n/a ------- $99.99

Computer Tuneup

What’s included:

Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation
Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer
Remove unwanted programs and trialware
Create desired user accounts (if applicable)
Test and verify PC hardware and software functionality
NJ Computer Service includes hard drive defragmenting at no extra charge!

Competitor's Price --------- NJ Computor
Online - $49.99 ---------------- $24.99
Drop Off - $39.99 -------------- $19.99
Onsite - n/a ------------------- $49.99

Backup

What’s included:

Transfer your data to your new computer or other media
Install and configure online data backup
Includes 1-year subscription to online data backup
Connect hard drive to computer, install and configure software to create a backup schedule that fits your needs
Create initial backup, Includes an external hard drive (size dependent)- add $50.00

Competitor's Price --------- NJ Computor
Online - n/a ------------------- $24.99
Drop Off - $99.99 -------------- $49.99
Onsite - n/a ------------------- $74.99

Training

What’s included:

An hour of training on your PC and related topics (e.g. software, basic PC skills, digital photo, digital video, digital music, etc.)
Teach you how to navigate in Mac OSX or Windows Vista
Review of functionality like manipulating windows, connecting devices and common keyboard shortcuts
Introduction to web browser basics
Overview of any suite software included with the OS
Brief tutorial on how to use your MP3 player, burn your own CDs and copy (rip) your CD, and Organize your new music library
Training Services EXCLUDES teaching how to remove viruses or spyware

Competitor's Price --------- NJ Computor
Online - $49.99 ---------------- $24.99
Drop Off - n/a ------------------- n/a
Onsite - $149.99 --------------- $74.99

Data Recovery

Competitor's Price --------- NJ Computor
Online - n/a ------------------ Initial Diagnostic Online - tbd / Recovery - tbd
Initial Diagnostic Dropoff - $59.99 -------------------- $29.99
Dropp Off Recovery Starts At - $259.99 --------------- $129.99
Onsite - n/a ---------------- Initial Diagnostic Onsite - tbd / Recovery Starts At - tbd